Contact Us

This website is operated and managed by HONGKONG KATE LIMITED, through which all product displays, information releases, and business communications for its brand Jenniy are conducted in a unified manner. HONGKONG KATE LIMITED, as the brand owner and operating entity, takes full responsibility for the supply chain management, quality control, and market promotion of Jenniy-branded miscellaneous household products (including faucets and related hardware categories). Jenniy, as the consumer-facing brand identity, carries the functions of product design and user communication. The two entities represent the operating body and brand relationship within the same corporate system, both dedicated to providing users with clear, efficient product information and communication channels.

Should you have any inquiries regarding our brand, products, or potential cooperation opportunities, or any business-related questions, you are welcome to reach out to us through the following methods. We recommend using email as your primary means of communication, as it allows us to systematically process your correspondence and ensure the accuracy and completeness of information delivery. Our contact email is monitored by designated personnel responsible for receiving and sorting incoming messages, and we strive to respond to every email within a reasonable timeframe. Whether your inquiry pertains to product information, business cooperation proposals, or issues encountered while using our website, you may provide detailed explanations via email, and we will treat every message with seriousness.

In addition to email, you may also reach us by phone for immediate contact. Our phone lines are staffed during business hours by dedicated personnel, suitable for scenarios requiring quick communication or urgent matters. Should you encounter a busy line or contact us outside working hours, we recommend sending an email instead, and we will respond as promptly as possible. Furthermore, you may also send written correspondence to the company's registered address provided below. All letters and packages sent to this address will be received by our administrative department and forwarded to the appropriate responsible personnel.

We understand that clear communication channels are the foundation for building trust and effective interaction. Therefore, we fully disclose our operating entity, brand ownership, and all contact methods here, ensuring that you can accurately identify the communication path with us. We do not deploy live chat pop-ups or chat windows, nor do we impose any prerequisites such as membership registration, discount offers, or reward points for communication—we believe that every contact should focus on information itself, rather than on promotional campaigns.

Whether you are a potential partner, an industry peer, or a regular visitor interested in Jenniy-branded products, we welcome open and candid exchanges with you. Every inquiry and suggestion you provide serves as valuable reference for improving our products and services. We will continue to uphold a professional attitude and a responsible approach in handling every piece of contact information, driving continuous brand improvement through this commitment.

Thank you again for your interest in Jenniy and HONGKONG KATE LIMITED. We look forward to establishing smooth and effective communication with you through the contact details below.

Brand name: Jenniy
Website: www.jenniy.com
Email: ssad41885@gmail.com
Phone: +85263052773
Company Name: HONGKONG KATE LIMITED
Company Address: UNIT E01 10/F WONG KING1 INDUSTRIAL BUILDING NO 2-4 TAI YAU STREET SAN PO KONG KL